About Us
The Story Behind Cross Country Mortgages
Cross Country Mortgages was founded on a simple idea: to make home financing straightforward, accessible, and stress-free for everyone. Created by a team of seasoned financial professionals, the company was born from their own experiences as advisors and homeowners. They saw clients frustrated by the lack of transparency, personalized service, and clear communication in the mortgage process. Driven by a shared vision, they built a brokerage that combines expert advice with a client-first approach. The name “Cross Country Mortgages” reflects their mission to serve clients across New Zealand and beyond, using innovative technology to break down barriers. From the start, the company has focused on building relationships, understanding each client’s unique goals, and empowering them with clarity and confidence. Whether helping first-time buyers, families, or investors, Cross Country Mortgages has become a trusted name, known for trust, transparency, and exceptional service. At its core, Cross Country Mortgages is more than a brokerage—it’s a partner and guide for turning homeownership dreams into reality. Their mission remains clear: to make home financing easier, smarter, and more accessible for everyone, wherever their journey takes them.
Uma Chand
—- The Finest Mortgage Solutions for you in New Zealand.
At Cross Country Mortgages, we are dedicated to helping individuals and families achieve their property goals with confidence. Whether you’re buying your first home, refinancing for a better deal, or investing in property, our expert team is here to provide tailored mortgage solutions that suit your unique needs. With a focus on transparency, reliability, and personalized service, we simplify the mortgage process, empowering you to make informed decisions. Your financial success and peace of mind are our top priorities, and we’re committed to supporting you every step of the way.
Our Mission
Our mission is to empower individuals and families to achieve their property dreams by providing expert guidance, personalized mortgage solutions, and exceptional service. We strive to make the process simple and transparent, ensuring our clients feel confident and secure in their financial decisions, now and for the future.
Meet the Team
Featured Adviser
Uma Chand
With over 20 years of experience in the financial services industry, Uma is a highly skilled Registered Financial Advisor committed to achieving outstanding results for her clients. Known for her professionalism, integrity, and passion, she consistently goes the extra mile to provide tailored advice and exceptional service. Uma’s practical knowledge as a property investor gives her a unique edge—she understands the importance of well-informed decisions, whether clients are buying their first home or expanding their investment portfolio. Her ability to simplify complex financial matters and deliver personalised solutions makes her a trusted advisor in every stage of her clients’ property journey.
Uma takes great pride in thoroughly guiding her clients through every stage of the lending process, ensuring they feel informed, supported, and confident from start to finish. She explains financial concepts clearly, empowering clients to make sound decisions with peace of mind. Leveraging modern technology, Uma offers a seamless service to clients across New Zealand and overseas, making her expertise easily accessible regardless of location. Whether working with first-home buyers, investors, or those refinancing, she tailors her approach to suit each client’s needs. Her commitment to clear communication, personalised support, and building long-term relationships sets her apart, helping clients achieve their financial and property goals with confidence and ease.